Terms of Use

1. Acceptance of Terms

By accessing and using Finful ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Finful is an online invoicing application that provides:

• Professional invoice creation and management
• Customizable invoice templates and branding
• Payment processing and integration
• Client management and contact storage
• AI-powered tax assistance and recommendations
• Business analytics and reporting
• Multi-language support
• Mobile-responsive design
• PDF generation and export capabilities
• Subscription management and billing

3. User Accounts

3.1 Account Creation

To use our services, you must:

• Be at least 18 years old or have parental consent
• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use

3.2 Account Responsibilities

You are responsible for:

• All activities that occur under your account
• Maintaining the confidentiality of your password
• Ensuring your account information is accurate and up-to-date
• Complying with all applicable laws and regulations

4. Subscription and Payment Terms

4.1 Subscription Plans

We offer various subscription plans with different features and pricing. Current plans include:

• Free Trial: Full features for a limited time, no creditcard required
• Standard Plan: Essential invoicing features including unlimited invoices, clients, payments and AI tax assistance
• Premium Plan: Advanced features and higher limits

4.2 Payment Processing

Payments are processed securely through Stripe. By subscribing, you authorize us to charge your payment method for the applicable fees.

4.3 Billing and Renewal

• Subscriptions automatically renew unless cancelled
• Fees are charged in advance on a recurring basis
• Price changes will be communicated with 30 days notice
• Refunds are provided according to our refund policy

4.4 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period.

5. Acceptable Use Policy

5.1 Permitted Uses

You may use our service for:

• Creating and managing legitimate business invoices
• Storing and processing business-related data
• Communicating with clients and customers
• Generating reports for business purposes

5.2 Prohibited Uses

You may not use our service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit malicious code or harmful content
• Attempt to gain unauthorized access to our systems
• Interfere with the service or other users
• Use the service for fraudulent or illegal activities
• Resell or redistribute our service without permission

6. Data and Privacy

6.1 Data Ownership

You retain ownership of all data you input into our service. We process your data in accordance with our Privacy Policy.

6.2 Data Processing

By using our service, you grant us a limited license to process your data for:

• Providing and improving our services
• Processing payments and managing subscriptions
• Providing customer support
• Complying with legal obligations

6.3 Data Export

You can export your data at any time through our service. We will assist with data portability requests as required by law.

7. Intellectual Property

7.1 Our Rights

Finful and its content, features, and functionality are owned by Floppie Management S.L. and are protected by copyright, trademark, and other intellectual property laws.

7.2 Your Rights

You retain ownership of your business data and content. You grant us a limited license to use your content solely for providing our services.

7.3 License to Use

We grant you a limited, non-exclusive, non-transferable license to use our service for your business purposes.

8. Service Availability and Support

8.1 Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may perform maintenance that temporarily affects service availability.

8.2 Support

We provide customer support through:

• Email support at hello@finful.app
• In-app chat support
• Documentation and help resources

8.3 Updates and Changes

We may update our service from time to time. We will notify you of significant changes that affect your use of the service.

9. Disclaimers and Limitations

9.1 Service Disclaimer

Our service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied.

9.2 Limitation of Liability

In no event shall Floppie Management S.L. be liable for any indirect, incidental, special, consequential, or punitive damages.

9.3 Tax and Legal Disclaimer

10. Indemnification

You agree to indemnify and hold harmless Floppie Management S.L. from any claims, damages, or expenses arising from your use of the service or violation of these terms.

11. Termination

11.1 Termination by You

You may terminate your account at any time by cancelling your subscription and contacting us to delete your account.

11.2 Termination by Us

We may terminate or suspend your account if:

• You violate these terms
• You engage in fraudulent or illegal activities
• You fail to pay applicable fees
• We discontinue the service

11.3 Effect of Termination

Upon termination, your access to the service will cease, and we may delete your data in accordance with our data retention policy.

12. Governing Law and Disputes

12.1 Governing Law

These terms are governed by the laws of Spain, without regard to conflict of law principles.

12.2 Dispute Resolution

Any disputes arising from these terms will be resolved through:

1. Good faith negotiations between the parties
2. Mediation if negotiations fail
3. Arbitration or court proceedings as a last resort

13. Force Majeure

We shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or technical failures.

14. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Entire Agreement

These terms constitute the entire agreement between you and Floppie Management S.L. regarding the use of our service.

16. Changes to Terms

We may update these terms from time to time. We will notify you of material changes by:

• Posting the updated terms on our website
• Sending email notifications to registered users
• Displaying in-app notifications

Continued use of the service after changes constitutes acceptance of the new terms.

17. Contact Information

If you have any questions about these terms, please contact us:

18. Effective Date

These terms are effective as of December 2024 and apply to all users of the Finful service.